Question 1

What is an FAQ section?

Accepted Answer

An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".

Question 2

Why do FAQs matter?

Accepted Answer

FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.

Question 3

Where can I add my FAQs?

Accepted Answer

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.

Question 4

Are you licensed and insured?

Accepted Answer

Yes, our company is fully licensed and insured to operate in Canada. We adhere to all provincial and federal regulations to ensure your safety and satisfaction.

Question 5

How do I know if I need to replace my HVAC system?
Signs that it might be time to replace your HVAC system include:

Accepted Answer

• Frequent repairs
 • Rising energy bills
 • Uneven heating or cooling
 • Unusual noise or odor from the unit
 • The system is over 10-15 years old.

Question 6

How often should I have my HVAC system serviced?

Accepted Answer

We recommend having your HVAC system serviced at least once a year. Regular maintenance helps prevent breakdowns, improves efficiency, and extends the life of your system.

Question 7

What payment options do you accept?

Accepted Answer

We accept a variety of payment options including major credit cards, debit cards, and financing options through third-party providers. Please contact us for more details.

Question 8

How do I schedule a service appointment?

Accepted Answer

To schedule an appointment, you can call us directly at (705) 623-9151,(https://www.google.ca/search?sca_esv=4b3db9351712b765&sxsrf=ADLYWII2Iqz7aZr6-9JiNYXnDP3aLVcoCg:1732555264987&q=McCallion+Heating+and+Cooling+Inc&si=ACC90nxpw2z3XfYzX_Fplbmqr-b35SsccWgFvixb-7J35dW0Y4GW-EUMt8iLo_-QC9wYzqnYtdW7L2tp3CDdPGeowhgJoMnxg32SK8-IWtuzs6RONd_pJVIjLmbAz0rO69qGaX69J_Fx7gnM2xK7ftTYzP3_KhWwtLWdu9B4IgKzGYOrBMQEciwOh14-PBxGv8lpCdSGFna9k0ytXzcvvOWC-2BKHAjzqbb3vneU1v1TF9FC62_TQAQNV60QPym5daOSPSCsLH7f&sa=X&ved=2ahUKEwip-f2o__eJAxXoHjQIHQOMDsYQ6RN6BAggEAE&biw=2041&bih=1085&dpr=2#)  or use our booking system on the website. One of our team members will get back to you to confirm a time that works for you.

Question 9

How do I add a new question & answer?

Accepted Answer

To add a new FAQ follow these steps: 
1. Manage FAQs from your site dashboard or in the Editor 
2. Add a new question & answer 
3. Assign your FAQ to a category 
4. Save and publish.

You can always come back and edit your FAQs.

Question 10

Can I insert an image, video, or GIF in my FAQ?

Accepted Answer

Yes. To add media follow these steps: 
1. Manage FAQs from your site dashboard or in the Editor 
2. Create a new FAQ or edit an existing one 
3. From the answer text box click on the video, image or GIF icon 
4. Add media from your library and save.

Question 11

How do I edit or remove the 'Frequently Asked Questions' title?

Accepted Answer

You can edit the title from the FAQ 'Settings' tab in the Editor.  
To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.

call for a free quote: (705) 623-9151

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